Frequently Asked Questions
Everything you need to know about your curl journey.
How do I know which products are right for my curl type?
We recommend taking our Curl Quiz on the homepage. It analyzes your hair porosity, texture, and pattern to provide a customized routine tailored to your specific needs.
Are Curlsmith products vegan and cruelty-free?
Yes, all Curlsmith products are 100% vegan and we never test on animals. We are committed to ethical beauty and use clean, food-inspired ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products within 30 days of delivery for a full refund.
Do your products contain sulfates or silicones?
No, all of our formulas are free from harsh sulfates, silicones, mineral oils, and drying alcohols to ensure your curls stay hydrated and healthy.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is sent immediately to our fulfillment center. Please contact our support team within 1 hour of purchase if you need to make changes.